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Quality Technician

We currently have a secondment opportunity for a Quality Technician in Wolverhampton – EMC. Responsibilities will include overseeing and maintaining the quality database, and ensuring all internal quality functions comply with customer quality standards at all times. 


About the Role 
How you will contribute 

  • Administer and maintain the quality database, Q-Pulse. Manage all user data – set up of new users, editing and archiving of user accounts, managing user access groups, permissions and managing all access and system inquiries from users, and troubleshooting Q-Pulse issues.
  • Understand and follow the syncreon quality policies and procedures as per quality management system and how these are linked to the ISO 9001 quality standards.
  • Control & monitor quality issues raising problems with team-leaders & management as required.
  • Ensure that all internal quality functions comply with customer quality standards at all times.
  • Complete Internal & Process audits as per requirements.
  • Carry out internal investigations and present written and/or verbal reports.
  • Identify quality improvements and assist with their implementation to find long term solutions.
  • Assist in containment activities and Audit containment actions.
  • Conduct system purge checks as required.
  • Act as the company’s representative on any quality matters raised by the customer at a production level.
  • Other duties as assigned


Your Key Qualifications 

  • Administrative and/or customer service experience; knowledge of document control (creating, managing, auditing documents, etc.).
  • Database use and ISO 9001 knowledge.
  • Experience in problem solving (PPS, 8D, 5 Why Analysis, Fish Bone Analysis)
  • Ability to communicate and deal with a variety of people including syncreon team members as well as all levels customer from managerial to hourly
  • Sound numeracy and literacy skills, strong computer knowledge – Microsoft, Word, Excel.
  • Good understanding of HIT/LEAN manufacturing concepts. 
  • Experience working either with a team or independently.
  • Written and oral communication skills with the ability to train others as well as communicate with all levels of the organization.


At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit


Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

Job Segment: Auto Technician, Document Control, Technician, Database, Automotive, Administrative, Technology, Quality