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  Job Details

Operations Manager

We are currently recruiting for 2 x Operations Managers at Wolverhampton – EMC. Responsibilities will include planning, directing and coordinating the Operations whilst driving performance, productivity and efficiency through the implementation of effective methods and strategies.


About the Role

 Health Safety and Environmental

  • Drive behavioural based safety throughout the plant and ensure delivery of the HS&E KPI’s and take ownership of key actions that relate to operational safety.
  • Work to be compliant with the Company’s environmental, health and safety standards and rules.
  • Leveraging a strong background in lean manufacturing and continuous improvement, move the plant forwards in its journey of Zero Harm.


Quality / Lean

  • Assist with the implementation of the X-policy Matrix and daily and weekly metrics aligned to customer demand which supports the operational strategy.
  • Create and implement best practice in manufacturing, policies, processes and procedures to aid and improve operational performance.
  • Identify and execute business improvement opportunities and justify with the appropriate rationale and implementation of these projects based on future growth plans.
  • Oversee & review root cause analysis data and identify trends that indicate a change in performance and implement an action plan accordingly.
  • Instigate continuous improvement initiatives and lead the change within operational activities ensuring that the SMART ideas are captured and implemented and could increase output, save time and effort.
  • Implement and manage continuous improvement and modern manufacturing principals by highlighting deficiencies and recommending changes in training, working practices and processes so to aid and improve operational performance.
  • Adaptable so to promote and drive changes led by business demand, with the ability to influence change requirements.



  • Manage the daily activities of the logistics linefeed operation to maximise scheduling and delivery of commodities to the customer.
  • Interface with the customer to ensure smooth coordination of scheduling and maximization of schedule adherence.
  • Enact contingency plans as needed and escalate and direct activities during operational problems etc.
  • Identify potential problems, troubleshoot, escalate issues to local and senior management and participate in analysis of problems providing input for future process improvements.
  • Review and improve ongoing performance results to targets.
  • Own the Operations processes, ensuring all metrics are relevant and have targets that ensure problem solving is being driven by the team on a daily basis. Eg. Schedule adherence, performance utilisation, adherence to budget and near miss reporting.
  • Lead the factory cadence and execution to ensure all plant metrics, SQDIP (safety, quality, delivery, inventory and productivity) are met.


  • Allocation & management of budgets, including overtime, headcount, department costs aligned to customer demand requirements and demonstrate the ability to flex costs accordingly.



  • Responsible for providing effective leadership to the supervisors and/or team, enforcing Company standard and act as a role model. Proactively engage with the workforce to adopt a continuous improvement approach.
  • Management of the team, including coaching, motivation, appraisals, reviews, KPI's, one-2-one meetings, disciplinary matters and grievances as required. Ensure 6 monthly and 12 monthly appraisals with the team and set SMART objectives for each individual.
  • Manages staff and attendance, including holiday entitlement.
  • Further develop customer relationships by communicating with stakeholders.
  • Responsible for managing and developing employees by building positive and proactive working relationships.


The Successful Applicant;

  • Production Manager / Operations Manager within a similar manufacturing / logistics environment with a proven management record.
  • Ideally educated to degree level with a background in logistics engineering.
  • Able to demonstrate a track record of idea creation and implementing change.
  • Understanding of Lean Manufacturing and understanding of continuous improvement techniques.
  • Knowledge of SAP and scheduling systems.
  • Progressive experience performing professional level operational and plant management duties, preferably in automotive or logistics industry.
  • Ability to make effective and persuasive presentations on complex topics to top management and customer.
  • Proficient use of software applications such as word, Excel, PowerPoint and Accesses. Data analyses, SAP or other electronic logistical inventory management systems is a requirement.
  • A good communicator who can communicate complex ideas.
  • A strong team player, actively leads, develops and supports team members.
  • Comfortable challenging with strong influencing and engagement skills - able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.
  • A dynamic and determined individual, highly driven, committed and results-orientated with significant pace, energy and confidence. Able to combine a short term, pragmatic focus with strategic vision.
  • An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.
  • An ability to simplify complex issues that can be understood by all stakeholders.
  • Resilient and enthusiastic, an individual able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs.



  • Relevant previous experience of managing teams including consistent delivery of production targets.
  • Proven technical knowledge and skills with a broad understanding of the interfaces into multiple departments .
  • Ability to quickly understand and challenge Logistics processes.
  • ERP Systems knowledge (SAP).
  • Understanding of Logistics methods and procedures.
  • Good analytical skills in data control and understanding of production processes.
  • Experience of Customer Relationship Management.
  • Good problem-solving techniques and understanding of lean manufacturing principals.
  • Competency in MS Excel, Word, Powerpoint.



  • Relevant degree or equivalent experience in Logistics preferred.
  • MS Access or other database application.
  • Ability to stand in for the Plant Manager when required.


At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.

syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit


Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

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