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Operating Systems Coordinator

We are currently recruiting for a secondment Operations Systems Coordinator role for Wolverhampton – EMC. In this role, you will be responsible for control board escalations and investigations first line maintenance and troubleshooting of IT equipment, and managing the day to day IT tasks.

About the Role 

  • Provide at location control board support for SAP errors and investigations into anomalies.
  • Responsible for the maintenance of EWM (Extended Warehouse Management) and certain elements of ECC (Enterprise Central Component).
  • Responsible for ensuring all PFEP data and master configuration data is configured in the EWM system to provide accurate information to picking areas at all times.
  • Responsible for EWM data execution as part of engineering change.
  • Give input to incident reports and contribute to the root-cause analysis of problems. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved as directed by the site analyst, or IT support group, and perform/assist key user groups in application software upgrades/maintenance and user acceptance testing (UAT).
  • Responsible for Maintaining Bespoke System applications (Syncreon and Customer).
  • Report site IT downtime and changes to the site production schedules using the appropriate communication procedures.
  • Perform hands-on fixes and changes at the PC desktop level, including installing and upgrading software, installing hardware, performing/validating file backups, managing custody of back-up media, and configuring applications at the direction of the site analyst or IT support group.
  • Organise IT equipment repairs, maintain site inventory of usable spare IT equipment, and maintain a maintenance log of equipment repairs, as directed by the site analyst.
  • Follow the site related IT purchasing and asset tracking procedures receiving IT assets, updating the IT asset inventory and partake in decommissioning end-of-life assets.
  • Building long term relationships with both internal and external customers and suppliers.
  • Other duties as assigned.

Your Key Qualifications

  • Experience in working with Warehouse Management systems in a shop floor environment would be desirable.
  • Experience with SAP EWM.
  • Excellent verbal and written communication skills.

At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit


Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

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