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Director, Product Solutions Spare Parts & After Market

We are currently seeking a Product Solutions Director – Service Parts and After Market to accelerate growth in our existing underpenetrated core solutions in current end-markets as well as broaden the core solution offerings into adjacent markets. This senior-level position will report in at the executive level and lead matrix/cross-functional teams across the organization. The ideal candidate will come from an Operations background with experience in Service Parts in the Automotive and/or Technology environment globally. The preferred candidate can be located in one of the following locations: Germany, The Netherlands, United Kingdom, Hungary or Slovakia.

About the Role


How you will contribute 

  • Design, develop and refresh a comprehensive multi-year strategy for syncreon Service Part and After Sale Business.

  • Define target market and competitor landscape.

  • Research capabilities required to be best in class in chosen core solution/targeted end markets.

  • Engage existing internal stakeholders (Operations, IT, Engineering, Sales, Marketing) to address capability gaps and define Go-to-Market strategy.

  • Deploy Go-to-Market strategy.

  • Ownership of the capability roadmap for the service offerings.

  • Partner with Operations to develop required capabilities where gaps exist, etc.

  • Once in sustaining mode, responsible for support sales opportunities, refreshing the strategy annually & support of M&A strategy.

Your Key Qualifications

  • 15+ years of relevant experience.

  • Bachelor's degree in Logistics & Supply-Chain, Business Administration or another relevant field.

  • Operational experience in 3PL service part business.

  • Engineering expertise in continuous improvement and lean, and managing a team of engineers.

  • Experience developing engineering solutions in response to RFQs to win new business.

  • Experience in creating Go-to-Market strategy in Service Parts, knowledgeable in this industry/area beyond our current portfolio.

  • Willingness to travel at 25%.

At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon
At syncreon, we partner with customers, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon to provide specialized logistics, operational excellence and value added solutions in: Fulfillment, eCommerce & Value-Add Solutions, Manufacturing Support & Assembly Services, Export Packing, Transportation Management and Reverse, Repair & Service Parts.

We specialize in the design and operation of supply chain solutions for Automotive, Technology, Consumer Home Products, Industrial, Healthcare & MedTech companies. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities.


Candidates chosen to move forward within the Recruitment Process may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

Job Segment: Logistics, Supply Chain, Business Process, Supply, Operations, Automotive, Management