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We are currently recruiting for a Business Administrator at syncreon Minworth, this is a 9-12 month maternity cover contract. To be successful in this role you will have strong customer service and communication skills, hold proficient IT skills with an administration background. You will also be capable of working with minimal supervision.

About the Role

How you will contribute

  • Answer incoming calls and emails from internal and external customers.
  • Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded.
  • Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner.
  • Liaise on a daily basis with customer contact external and internal.
  • Control flow of contract paperwork for new vendors.
  • Maintain weekly billing files in conjunction with the finance department.
  • Attend customer review meetings, both on and off site.
  • Ensure that client complaints are handled in-line with SLA.
  • Escalation point of contact with client / vendor / carrier for all customer service related issues.
  • Other duties as assigned


Your Key Qualifications

  • Must be able to follow through on all assignments.
  • Meet deadlines consistently.
  • Strong office administration skills including complete knowledge of Microsoft Office.
  • Professional, accurate & precise, ability to manage multiple tasks.

syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com

Job Segment: Supply, Operations, Automotive