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Solutions Analyst

Do you want to influence a global IT application from Lutterworth (UK)? We are seeking an experienced IT Solutions Analyst to add to a growing team. Focussed, team players with a can-do attitude are required to work on an exciting innovative global project.


The role includes responsibility for the functional design, specification, and delivery of proprietary IT solutions within the Logistics and Supply Chain sector with specific focus on Warehouse Management solutions, lite-assembly, manufacturing and transportation. This is a great opportunity to develop your skills in a friendly team environment.


About the Role

How you will contribute

  • Responsibility for the IT solution architecture and design incorporating the engineering solution, operational and customer specific requirements.
  • Responsible for producing the Functional Specifications to support the delivery of new business projects, business and customer change requests.
  • Working closely with Customers, IT Analyst team, Business Development teams, Engineering, Process Engineering & Operational teams.
  • Facilitation of solution design workshops.
  • Business Analysis, gap review, impact assessment and documentation of Functional Requirements.
  • Design of practical, efficient, cost effective solutions providing options with benefits, risks, recommendations included.
  • Completion of Functional Specifications to meet solution design and customer requirements with appropriate sign-offs.
  • Subject matter expert and point of contact for overall solution throughout the project life-cycle.
  • Support/Assist project test phases – QA, System Integration Testing, User Acceptance Testing.
  • Management, diagnosis and prioritization of issue logging in conjunction with IT Project Manager.
  • Integration Analysis to support the Integration of syncreon Application with Customer systems.
  • Support of solution deployments from concept through live/warranty phase.
  • Review and approval of delivered software prior to promotion into production environments.
  • Communication and liaison with all key stakeholders.

Your key qualifications

  • Bachelor’s degree in Computer Science or a related field.
  • 5+ years of experience in delivery of complex Warehouse Management, Supply Chain and Logistics solutions within a 3PL or commercial WMS environment.
  • Excellent written and verbal communication. Ability to apply creativity and critical thinking to problem solving solutions.
  • Strong Project Management skills with proven capability to deliver well documented solutions within the constraints of time, cost and functionality.
  • Demonstrated ability to work with remote teams and remote customers across numerous geographies and time zones.
  • Extensive experience with supply chain/logistics applications and processes. 
  • Good understanding of database and schemas. Able to develop and interpret detailed and complex technical documentation. 
  • General knowledge of trends in technology relating to software applications. 
  • Detailed knowledge and understanding of EDI messaging and Enterprise Integration solutions.


Additional Information

  • Candidates must be available to travel internationally to support customer deployments as and when required.
  • Career progression opportunities for all levels with stand-out candidates considered for IT Manager roles in the future.


At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com.


Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

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