Operations Planner

syncreon part of DP World are recruiting an Operations Administration Planner for the Lutterworth sites based in Magna Park. We currently have two positions available with shift patterns as follows: 1) Monday to Friday: 12.30pm-8pm; 2) Monday to Friday 3.30pm-12am This role will involve varied administration support to coordinate our deliveries and stock management so strong attention to detail and highly accurate data entry are key requirements for this role.

About the role:

• Answer incoming calls and emails from internal and external customers

• Completion of all daily reports in a timely manner including all client / internal reports to ensure SLA’s are met or exceeded
• Ensure all daily/weekly reports are completed accurately and sent in a timely manner
• Liaise on a daily basis with all other departments
• Maintain weekly production files in conjunction with operations
• Ensure that client / internal queries are handled in-line with SLA
• Escalation point of contact for carrier and customer service related queries
• Other duties as assigned
• Work alongside the Continuous Improvement and Business Improvement teams to bring positive changes to the role

Key Qualifications

• Strong previous administration experience gained in a fast paced environment
• Key attention to detail and accuracy
• Proficiency with Ms Excel including knowledge of v-look ups/pivot tables
• Must be able to follow through on all assignments

• Meet deadlines consistently
• Strong office administration skills including knowledge of Microsoft Office
• Professional, accurate and precise, ability to manage multiple tasks

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World
We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. Both syncreon and Imperial are part of our family. 
 
We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work. 

Our dedicated, diverse and professional team of more than 97,657 employees from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership. 

We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
 
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.