Job Details

Operations Manager

syncreon part of DP World are a global 3rd party logistics partner and we are excited to announce a job opportunity based at our facility on Hunter Boulevard, Magna Park, Lutterworth. Working for us as an Operations Manager, you will be part of our leadership team providing direction and management to our workforce to ensure excellent service to our customer. You will be front and centre in communications with the customer so will need real dynamism, confidence, commerciality and enthusiasm. 


About the Role
How you will contribute

  • Leading the operational workforce in cooperation with the Supervisors and Team Leaders ensuring customer requirements are met effectively
  • Ensure order control and quality whilst meeting costs and KPIs
  • Implementing and enforcing all processes in the operations area, as well as monitoring compliance and adjusting when changes are needed
  • Responsible for the implementation and achievement of agreed targets in the operational area.
  • Provide continuous improvement in operations processes (LEAN)
  • Monitoring targets, setting and following up on actions in case of non-achievement of the set KPIs
  • You will manage the development, monitoring and adherence to quality and productivity metrics on site alongside the QEHS Manager, Engineering Manager and Business Controller.
  • You are the key contact person for all customer-specific issues related to operations

Your Key Qualifications

  • Relevant experience within a logistics background and prior demonstratable experience at Ops Manager level previously. 
  • Previous demonstratable experience with staff development, nurturing and developing talent for the future
  • Strong commercial/strategic mindset
  • Flexible and adaptable
  • You are confident with Warehouse Management Systems and MS-Office
  • You will have a good command of written and spoken English
  • You are a team player, have strong communication skills, fast paced environment, you also enjoy working independently and are characterised by goal-oriented, proactive work with a high level of commitment
  • You will have a high willingness to learn and perform
  • You enjoy working in a varied and exciting work environment for a global customer
  • Experience in start up operations, warehouse closures/moves would be highly desirable 


DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World
We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. Both syncreon and Imperial are part of our family. 
We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work. 

Our dedicated, diverse and professional team of more than 97,657 from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership. 

We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

Job Segment: Logistics, Supply Chain Manager, Operations Manager, CSR, Supply Chain, Operations, Management