Commercial Marketing Manager

DP World is currently seeking a highly skilled Commercial Marketing Manager to join our team. As a key player in our organization, you will be responsible for spearheading marketing strategies and initiatives to drive business growth and enhance our market presence. If you are a dynamic and innovative marketing professional with a passion for commercial success, we invite you to explore this exciting opportunity with us. The preferred locations are Germany, Netherlands or UK. 

JOB PURPOSE

• Develops innovative and customer-centered marketing strategies for the customer approach together with the commercial team. 
• Acts as the interface between Commercial and Marketing and supports Commercial in communicating adequately with the customer in a target group-oriented manner.
• Conceives digital sales marketing campaigns across the different channels (online and offline).
• Ensures digital and customer-centric omni-channel marketing.
• Forms the know-how and content hub of the Commercial Team and works closely with the relevant interfaces in Commercial Marketing, but especially with Comms / HQ.

KEY ACCOUNTABILITIES

• Develops sales-oriented, primarily digital marketing campaigns.
• Supports sales in the creation of RFQs, presentations or innovative visualisations for direct customer contact.
• Develops a lead management and nurturing strategy and implements, tracks and develops it further.
• Creates innovative ways of addressing and communicating with customers such as 360 degree videos, 3D visualisations for specific sales projects / (potential) customers.
• Implementation of a marketing automation tool (together with Sales Operations).
• Development of a distribution-oriented social media strategy for Commercial Europe, especially for LinkedIn and the Sales Navigator.
• Implementation of direct marketing approaches for the different target groups.
• Development and roll-out of a presentation toolkit for the commercial department.
• Supports the Marketing Manager Events in the creation of ideas, the development of topics and the organisation of events as the first contact person for the Commercial department. 
• Is a service provider for the Commercial department for a target group-oriented customer approach and checks measures and actions for customer-centricity and target group relevance.
• Works closely with the Sales Operations team to ensure a smooth lead transition.
• Acts as content hub responsible for topic collection and communication within relevant areas such as Comms and HQ.
• Lead proactive analysis of industry and customer behaviour trends to build successful strategies.
• Actively monitor and report on key insights for future strategies and campaign development.

OTHER 
Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies.

JOB CONTEXT

• Commercial Marketing plays an essential role both in the area of awareness in order to reach the relevant target groups. And it also acts as an enabler for Commercial in order to make a decisive contribution to the company's success. 
• Within this, the Marketing Manager ensures to actively support colleagues with appropriate strategies and measures, but also to develop and expand digital and innovative omnichannel customer contacts in the sense of customer centricity and thus to increase customer satisfaction.

QUALIFICATIONS, EXPERIENCE AND SKILLS
QUALIFICATIONS

• Professional experience in marketing, ideally in a B2B environment.
• Experience in the conception and implementation of successful marketing strategies and campaigns.
• Project management experience & Sales experience are a big plus.
• Broad knowledge in digital marketing, especially lead management and marketing automation.
• Experience in using content management systems and social media as well as customer relationship management is a plus
• A sense for text and design, knowledge of Adobe Creative Suite is a plus

EXPERIENCE 

• Higher educational level (degree business administration, marketing, communication)
• Working experience (minimum 4 years)
• Experience in an advertising agency or in the commercial sector useful
• Industry experience is a plus.

SKILLS 

• Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone.  You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.    
• Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.
• Detail oriented - You pay strong attention to the details as it is one of your core qualities. As far as you are concerned, anything worth doing is worth doing right, every single time. You stay focussed and nothing falls through the cracks on your watch.  
• Exceptional critical thinking skills - You can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly. 
• Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised. 
• Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude. Result oriented, team driven and customer focused 
• Confidentiality - You consider and protect the confidentiality of company data at ALL times.
• Flexibility to travel - You are ready to travel up to 20%  of the time across the region and if necessary globe to our operations and customers.
• IT skills - You are highly proficient in the full Microsoft Office Suite, especially Powerpoint. knowledge of Adobe Creative Suite, content management systems and customer relationship manegement  is a plus
• Languages - You speak and write fluent German and English 

Additional Skills 

• Good written expression and able to write texts independently 
• Sales oriented mindset 
• Open and innovative mentality
• Process-oriented and proactive approach
• Project Management skills (prioritize, plan, assign and control)
• Proactive self-starter and able to work with different stakeholders
• Able to work under pressure and tight timelines

COMMUNICATIONS AND WORKING RELATIONSHIPS 
Internal:

• You will work within a highly motivated marketing-team 
• You will work alongside a international Commercial Team
• You will communicate and partner with the Global Marketing Team, European and global communications and Commercial-Team.

External:

• You will develop good relationships with skilled agencies and other marketing professionals within B2B
• You will represent DP World in Europe.
   

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World
We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. Both syncreon and Imperial are part of our family. 
 
We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work. 

Our dedicated, diverse and professional team of more than 97,657 employees from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership. 

We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
 
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.