Senior Administrative Assistant

syncreon/DP World is looking for an experienced Senior Administrative Assistant to join our growing team located in Fairburn, GA. If you are looking for a fast paced work environment within a 3PL, then this is the job for you! Join our expanding team and apply today! 

• Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLAs are met or exceeded.

• Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner.
• Attend customer review meetings, both on and off site.
• Liaise daily with customer contact external and internal.
• Maintain weekly billing files in conjunction with the finance department.
• Ensure that client complaints are handled in-line with SLA.
• Escalation points of contact with client / vendor / carrier for all customer service-related issues.
• Other duties as assigned

Your Key Qualifications

• This position requires a high school diploma with some college; Associates or bachelor’s degree is preferred. 
• 3- 5 years’ experience.
• Expert level written and verbal communication skills, strong decision-making ability and attention to detail are equally important.
• Must be able to follow through on all assignments.
• Meet deadlines consistently.
• Strong office administration skills including complete knowledge of Microsoft Office.
• Professional, accurate & precise, ability to manage multiple tasks.
• Strong knowledge of MS Office and Outlook, with advanced Excel and PowerPoint skills.

Quality & Safety Requirements

Quality

• Conform to the processes and requirements of our integrated management system.
• Achieve effectiveness of our integrated management system by following the Quality Policy and meeting company objectives.

Safety

• Work to be compliant with the company environmental, health and safety standards and rules

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.  

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.