Share this Job

  Job Details

Customer Service Representative (NE) (Exceptions)

Customer Service Representative

Would you like to work in a dynamic team in a good environment? Are motivated by challenges? Would you like to be part of a success story? Then you are exactly right with us!

Among other things, we distinguish ourselves through a good working atmosphere and varied and challenging activities and responsibilities. To support our Customer Service team in Fairburn, GA, we are looking for a committed and highly motivated Customer Service Representatives.



About the Role


How you will contribute

  • Administrative processing and processing of customer orders
  • Shipment tracking and feedback to the appropriate contacts
  • Creating statistics
  • Acceptance and processing of customer complaints
  • Telephone appointment notification of customer orders
  • Settlement of forwarding orders
  • Billing of orders



Your Key Qualifications


  • Completed training as customer service representative or comparable training
  • Fluency in oral & written German is essential
  • 1 year work experience in a customer services and logistics environment
  • Safe handling of MS Office applications
  • Responsiveness in dealing with Customer requests
  • Attention to detail for billing, process analysis, customer complaints investigations & reporting activities.
  • You are a team player, communicative, reliable and stress-resistant
  • You work independently and are characterized by goal-oriented, pro-active work with high self-entitlement.


At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com.


Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

Nearest Major Market: Atlanta

Job Segment: Supply, Automotive, Operations