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  Job Details

Customer Service Supervisor

Would you like to work in a dynamic team in a good environment? Are you motivated by challenges? Would you like to be part of our success story? Then you are exactly right with us. Among other things, we distinguish ourselves through a good working atmosphere, a modern fleet of vehicles and varied and challenging activities. To support our team in Fairburn, GA we are looking for a committed employee in the position of Customer Service Supervisor.

About the Role

How you will contribute

  • Lead the customer services team which handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
  • Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
  • Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
  • Other duties as assigned.

 

Your Key Qualifications

  • Experience in a Logistics environment
  • Proven track record independently managing day to day customer delivery operations.
  • Experience working successfully and on your own initiative with key account management, staff and be experienced in handling complaints and managing difficult situations in a patient, calm and effective way.
  • Good computer & reporting skills, an awareness of financial management and principles.

 

Compensation
syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

 

About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com

 

Note
Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.


Nearest Major Market: Atlanta

Job Segment: Manager, Supply, Management, Operations, Automotive