Administrator (NE)

Are you a proactive person who enjoys solving problems and formulating ideas to make a difference for your company? Come join a growing organization as we pursue towards our growth plans. This opportunity will give the right individual the customer exposure and experience desired to accelerate their career. Apply today!

About the Role

How you will contribute

• Answer incoming calls and emails from internal and external customers.
• Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded.
• Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner.
• Liaise on a daily basis with customer contact external and internal.
• Control flow of contract paperwork for new vendors.
• Maintain weekly billing files in conjunction with the finance department.
• Attend customer review meetings, both on and off site.
• Ensure that client complaints are handled in-line with SLA.
• Escalation point of contact with client / vendor / carrier for all customer service related issues.
• Other duties as assigned

Your Key Qualifications

• HS Diploma required, College degree preferred.
• Must be able to follow through on all assignments.
• Meet deadlines consistently.
• Strong office administration skills including complete knowledge of Microsoft Office.
• Professional, accurate & precise, ability to manage multiple tasks.

At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.

Compensation
syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfillment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com.

Job Type: Full-time

Salary: $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Ability to commute/relocate:

• El Paso, TX 79906: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)