Customer Service Fleetmanagement

Do you have a passion for Customer Service and Fleet Management? Then join our amazing team in Duisburg. We are looking for a Customer Service Employee for our fleet management department to support DP Worlds growth within the region.

About the Role

How you will contribute

• You will plan, control and optimize vehicle procurement and delivery
• You will order vehicles according to specified requirements and are responsible for scheduling management for deliveries and returns
• You manage registration documents and control leasing contracts of the vehicles, as well as monitoring vehicle returns
• You will monitor the validity of fuel cards
• You prepare monthly reports for the customer and the mileage of the leasing contracts
• You  are the interface between the customer and the contact person
• You inform the department management and the customer about the current status
• You take care of traffic fines and send them to the appropriate office
• You request reference offers upon request and checks them for correctness according to the predefined parameters
• You release cost estimates according to the agreed specifications

What you will bring

• Professional experience in customer service for at least 2 years
• Knowledge of fleet management, leasing or car rental would be desirable
• Successfully completed commercial apprenticeship
• You are fluent in German and English, additional languages are a plus
• You are a great communicator and have a hands on mentality
• You have a problem solving personality and you are a teamplayer

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what’s possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that’s fit for the future. By integrating our physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Economic Zones, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

The DP World family comprises of syncreon, Imperial and P&O.  
 

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.