Job Details

Account Manager Automotive

DP World is a leading enabler of global trade, providing smart logistics solutions which connect  the worlds of business, logistics and people on the ground. Within our Logistics pillar, our core services focus on five key supply chain links: Inbound Logistics, Outbound Logistics, Fulfillment, Reverse and Repair, and Freight Management. Our business grows consistently as existing customers extend their services and new brands partner with us to design, build, and provide strategic value-added contract logistics services. Within Europe, we have operations in a wide range of countries, including France, Germany, Ireland, the Netherlands, Poland, Slovakia, Turkey and the UK. For our Logistics Commercial Europe team, we are now looking for an Account Manager Automotive to be based primarily in Germany (remote is possible).and reporting to the Account Director Automotive.


In this exciting role, you will focus on developing the business of the assigned key customer in alignment with the overall strategy and satisfaction of this key customer. You will be responsible for meeting and exceeding all budgeted sales goals while keeping track of the approved selling expense budget, as well as commercially managing the existing book of business for their nominated accounts and ensure all renewals are successful.

The Account Manager Automotive is a crucial partner to maintain customer relationships, align customer requirements and expectations, and safeguarding a healthy book-of-business in the specific region.

Your Key Responsibilities:

• Supporting the development and continuously updating of the customer global account plan, in order to fit its purpose as an account management tool, ensuring the integrity of the plan against customer needs to enable strategic planning via executive reviews;
• Establishing productive and professional relationships with key personnel within the customers and other representatives;
• Understanding the customer's business (strategically, operationally and financially);
• Understanding the customer's buying process and identify all influences, intimately understanding their requirements;
• Coordinating all growth initiatives specific to the global customer business, identifying and growing opportunities to the assigned targets for profitable sales volume and strategic objectives of the account;
• Ensuring solution development, pricing & negotiation efforts that best address customer needs, coordinating the involvement of Regional Account Management, Center of Excellence and key internal stakeholders;
• Coordinating and take the ownership for RFQs for new business opportunities and renewals of existing business with assigned accounts engaging other functions as required and own the commercial relationship and contract negotiations with customer;

• Tracking key account metrics and alert internal stakeholders of any performance or cost to serve requirements, ensuring action plans are initiated and acted on to resolution;
• Maintaining an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win;
• Assisting with high severity requests or issue escalations as needed;
• Coordinating the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations;
• Planing, scheduling and facilitating Quarterly Business Reviews with assigned accounts and maintain an up-to-date pipeline of current and future opportunities.

Your Background:
• Degree in Business Administration, Business Development, Logistics or equivalent;
• A minimum of 2 years’ experience within the Transportation, Logistics and/or Freight Forwarding industry with focus on the automotive industry vertical;
• Significant commercial/sales experience within Automotive OEMs and a proven track record of having consistently achieved on sales quota at relevant scales;
• Familiarity with exposure to and working knowledge of all facets of contractual requirements;
• Excellent interpersonal and communication skills with a high degree of personal and professional integrity;

• Result-driven and strong collaborative abilities to build good relationships with customers and other internal and external stakeholders;
• Fluent/professional working proficiency in the German & English language, any other European language proficiency is a plus;
• Based & authorized to work in Germany with the ability to travel between 30-50% of your time to customers and our sites in the assigned region.

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World
We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. Both syncreon and Imperial are part of our family. 
We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work. 

Our dedicated, diverse and professional team of more than 97,657 from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership. 

We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.



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