Liaison (NE)

Ready to be the connection between outstanding service and flawless production? Join us as a Plant Liaison in Detroit! You'll collaborate with customers to understand and address concerns, ensuring smooth operations and top-notch service

About the Role

How you will contribute

Liaise with appropriate customer personnel to ensure understanding of the reported concerns and jointly apportion responsibility to appropriate parties.
Respond to and review all customer concerns for each department at the customer facility.
Follow up and aid in containment (if necessary)
Provide pro-active response to all levels of customer concerns, including but not limited to being champion and/or member of problem-solving team.
Report concerns in a timely manner back to syncreon Production Manager for syncreon plant distribution.
Summarize and distribute any customer plant summary report made available to appropriate syncreon personnel.
Other duties as assigned.

Your Key Qualifications

Minimum High School diploma; college preferred (or other related training/development).
Related experience in a supplier related and/or production environment with a background in inventory control preferred. With a solid understanding of JIT practices.
Ability to effectively use Microsoft Office (Excel, Word, Access, Outlook)
Above average interpersonal, organizational and communication skills – written and oral to deal with a wide range of customers – both internal and external, with experience in coordinating multiple responsibilities.

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

Nearest Major Market: Detroit
Job Segment: Logistics, Supply Chain, Supply, Database, Operations, Technology

Apply now »