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Director of Solutions Engineering

As the Director of Solutions Engineering, you will be responsible for leading our NA Tech team to new innovation success. In this role, you will be responsible for handling RFQs, design, and implementation of logistics processes, launching new business, and leading innovation projects across multiple sites. Apply today if you want to learn more! 

About the Role

How you will contribute

  • Responsible for the Customer specific solution design and Best in Class response to Customer Request for Quotations, Contract Renewals, Request for Information and major operational scope Changes requiring the services of regional Solutions Engineering.
  • Work closely with the nominated SMEs across all disciplines to align the internal and external requirements and deliverables to design, calculate, document, price, respond, present, review and plan the implementation of the customer solutions.
  • Work to standardize and where possible automate repeating elements of the RFQ response process with tools/templates in order reduce the burden of the response effort, reduce turnaround time to assist resource concentration on the design phase of the optimal Customer Solutions. Share best practices and models to enhance cross functional knowledge sharing & enhance individual outputs or reduce lead-times.
  • Manage team of engineers to work with external partners in the development of automated material handling systems and storage solutions that meet the requirements of solution proposals.
  • Lead other engineers and/or participate in the launch of awarded new business.  Ensure all responsibilities of Launch Engineering are completed on time and on budget for assigned launches.
  • Ability to alternately work as individual contributor and manage others simultaneously on multiple initiatives and projects.
  • Work with regional leads to present Operational, Technical, and Analytical information in customer and internal workshops as required.
  • Other duties as assigned

Your Key Qualifications

  • Bachelor's degree in an engineering discipline
  • Experience in engineering and engineering management
  • Experience within the Technology industry; preferably in fulfillment, ecommerce, spare parts, and reverse and repair
  • Experience in process planning, manufacturing, logistic concept planning, RFQ engineering, project management and Material Handling Equipment (MHE) calculation
  • Expertise in designing and implementing warehouse automation equipment
  • Experience in Lean, Kaizen, Six Sigma, warehouse design/operations
  • Experience in utilizing MS Excel, & PowerPoint, AutoCAD, Warehouse Management Systems, and ERP systems
  • Ability to communicate and present findings effectively across all levels of the business and customers


At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com.


Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Manager, Engineer, Lean Six Sigma, Supply, Management, Engineering, Automotive, Operations