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Center of Excellence (CoE) Talent Acquisition: Americas

Are you looking for your next career move in Talent Acquisition? DP World is seeking a Center of Excellence (CoE) Talent Acquisition: Americas in Charlotte, NC. In this role you will drive the strategy for sourcing, attracting, hiring and onboarding talent throughout the region. This role will provide substantial opportunity for both vision and execution as we further develop the talent acquisition function for the region. This role will partner with business leaders, Managers and HR partners and external organizations to deliver best-in-class TA experience to enable a future talent pipeline. 

About the Role

How you will contribute

  • Lead the Talent Acquisition (TA) activity for key strategic and administrative positions in the region.  Build, lead, and develop the Talent Acquisition team responsible for managing the full cycle recruitment process.
  • Build out the hiring roadmap and set priorities with leadership and hiring managers. Develop innovative recruitment strategies for delivering top-quality talent and meeting hiring plans in a timely fashion.
  • Develop and maintain strong partnerships with leaderships teams, key business stakeholders and HR team to establish current and future hiring needs.
  • Manage contracts/negotiations/relationships with external suppliers, social media channels and job boards.
  • Manage the Recruitment Budget and expenses.
  • Provide extensive reporting to regional Leadership Teams, including monthly dashboards, cost saving reports and progress reports.
  • Improve processes to ensure an excellent experience for candidates throughout the hiring process as well as a great on-boarding experience.
  • Collaborate closely with cross functional teams such as HR, Finance, Commercial, Operations Marketing and Communications, and Procurement as well as group TA.
  • Lead project implementations such as; Applicant Tracking System (ATS) implementation, Regional TA Process implementation, Regional Sourcing Strategy, DP World Recruitment Guide, Regional  Referral Program, Employer Branding campaigns, and Sourcing Strategies for launches for multiple countries.
  • Other duties as assigned.

Your Key Qualifications

  • Bachelor’s degree in Human Resources or equivalent.
  • Experience leading the end-to-end recruitment cycle.
  • Extensive International recruitment experience with a track record of success in a high volume, fast paced corporate environment. Ability to manage multiple assignments and stakeholders across all levels simultaneously.
  • The ability to deal with high vacancy numbers without compromising candidate quality or an effective and timely service to the business.
  • Excellent communication, negotiation and networking skills (written and verbal) and strong attention to detail with a focus on data quality.
  • Strong delivery focus with ability to take full responsibility for campaign recruitment.
  • Knowledge of Microsoft Office applications specifically Word, PowerPoint, and Excel.
  • Knowledge and understanding of an applicant tracking system (ATS), recruitment best practices, employment law and legislation in countries of operation.
  • Excellent interpersonal skills and an affinity with Technology and Automotive recruitment. Someone to give voice to our employer brand, build direct hiring capability, champion the candidate experience and take accountability for the performance of our efforts. 
  • Knowledge of the English language is required and any other language is preferred.


  • Strong communication skills - You are an exceptional listener.  You communicate clearly.  You write exceptionally well and you speak eloquently. You can explain just about anything to anyone.  You’re comfortable on the phone or to groups of people – at any level.  You are incredibly tactful when delivering the facts.   
  • Problem solving - You enjoy solving problems.  Getting to the root cause.  You love taking on difficult challenges and finding creative, innovative solutions.  You don’t get flustered easily.  If you don’t know the answer, you’ll dig until you find it.
  • Detail oriented - You pay strong attention to the details as it is one of your core qualities.  As far as you are concerned, anything worth doing is worth doing right, every single time.  You stay focussed and nothing falls through the cracks on your watch. 
  • Exceptional critical thinking skills; you can identify gaps in logic and underlying causes of issues; You think on your feet.  You like learning new things, and you can learn quickly.
  • Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organized.
  • Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude
  • Confidentiality - You consider and protect the confidentiality of company data at ALL times.
  • IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.
  • Flexibility to travel - You are ready to travel between 30% of the time across the globe to our operations to perform audits on site.
  • Languages - You speak and write fluent English – additional languages are a bonus.



DP World is the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.Both syncreon and Imperial (Contract Logistics) are part of our family. 


We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.


Our dedicated, diverse and professional team of more than 97,657 from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.


We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.


Candidates chosen to move forward within the Recruitment Process may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

Nearest Major Market: Charlotte

Job Segment: Recruiting, Logistics, Supply Chain, CSR, Supply, Human Resources, Operations, Management