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Operations Account Manager

We’re looking for a world-class Account Manager to join our team. The successful candidate will have a proven track record of engaging with top global automotive clients, enhancing service delivery, and expanding our 3PL/logistics business. The role is based in Auburn Hills, MI. 

About the Role

How you will contribute

  • Cares for existing customers and builds the highest level of trust and relationships within the assigned customer and supports negotiation during the bidding phase by getting a full understanding of appropriate cost level and competition
  • Support quotation processes and RFQ presentations for the new opportunities created according to customer specifications.
  • Understands contract specs/requirements and follows guidelines as indicated by the customer interface.
  • Supports preparation of pricing, cost estimates, scope changes, and all other commercial related documents as part of the RFQ response package together with the Business Development Manager.
  • Supports negotiation during the bidding phase by getting a full understanding of appropriate cost level and competition and defends pricing to the customer and internal staff
  • Fully understands the development, administration, and technical aspects of the companies finance program within the Business Development department
  • Understands market needs and explores opportunities over and above currents service portfolio
  • Builds trust level and relationship throughout the purchasing and technical departments of the customers
  • Builds trust level and relationship throughout internal support groups as in Operations, Finance, Engineering, HR, Legal, etc.
  • Prepares customer presentations and supports the Business Development team in presentations and identifies scope changes and works actively to resolve commercial customer requests.
  • Communicates opportunities, high-level feasibility studies, and RFQ calculations to the appropriate Managers/Directors


Your Key Qualifications

  • Technical or commercial related credentials from a University or College or work-related equivalent experience.
  • Demonstrated experience in Account Management including the use of pricing templates, cost databases, and other supporting tools.
  • Excellent knowledge of the automotive industry, services and products in the automotive sector, market-specific requirements & procedures, and a high sense of urgency
  • A good understanding of production and logistics channel processes and their costs
  • Effective interpersonal skills, with both orally and written communications proficiency.
  • Proficiency in MS Office, especially Excel and PowerPoint


At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com.


Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

Nearest Major Market: Detroit

Job Segment: Account Manager, Operations Manager, Engineer, Business Development, Sales, Operations, Engineering