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Benefits Specialist

Looking to take your career in Benefits to the next level? The Benefits Analyst in Auburn Hills is responsible for a variety of benefits-related duties in the US and Canada. In the U.S., assist with day-to-day management of U.S. Health & Welfare and Retirement Plans, concentrating on benefits administration, leave of absence administration, and compliance. In Canada, process enrollments and carrier invoices, respond to audits and act as a liaison to field HR, payroll, and carriers.


About the Role

Essential Functions

  • Assist with the administration of employee health and welfare programs for the U.S. and Canada
    • Audit and process monthly vendor invoices in a timely manner
    • Process employee QMSCO paperwork
    • Create purchase orders for the Compensation and Benefits Department
    • Open and distribute mail; coordinate compliance mailings
  • Audit payroll and other data transfers between Company and benefit vendors, ensure benefit interfaces between payroll, HRIS and benefit providers work reliably and as intended; manage BenefitFocus deduction changes and Benefits Load files
  • Day-to-day leave of absence administration:
    • Ensure the accuracy and timeliness of disability benefits
    • Coordinate FMLA with Short-term disability, Worker’s Compensation, and Military Leave
    • Manage the coordination of STD and LTD
    • Enforce return to work procedures
    • Point of contact for field HR across the U.S. – serve as subject matter expert
    • Maintain clear and concise documentation and appropriate files
    • Reconcile leave of absence payments and coordinate adjustments with Payroll
    • Point of contact for LOA/benefit-related questions; work directly with managers, employees, in-house counsel, and carriers to resolve issues
    • Ensure timely notification of Eligibility & Rights and FMLA Designation in accordance with the Department of Labor requirements through third party carrier
  • Ensure compliance to the American's with Disabilities Act (ADA) and engages in an interactive process with employees
  • Assist with US 401k and Canada pension administration
  • Act as a liaison between the employee, insurance carriers, outsourced COBRA and Billing Administrator, management, Legal and Payroll Departments to resolve issues that arise
  • Provide operational and administrative support for special projects as needed, such as open enrollment, benefits surveys, wellness programs, and 5500 filings



  • Associates degree or equivalent combination of education and additional years of experience preferred
  • Minimum of five years’ experience with U.S health & welfare self-insured and insured group benefits administration
  • Minimum of two years’ experience with Leave of Absence administration
  • Understanding of basic benefit plan design concepts  
  • Ability to compile, compute, reconcile and analyze pertinent data needed for reports, audits, and invoices
  • Ability to apply relevant regulations, policies, and procedures to day-to-day responsibilities
  • Ability to professionally handle sensitive information and maintain complete confidentiality
  • Ability to communicate complex and sensitive information regarding employees’ work/leave status
  • Exceptional time management, multi-tasking and organizational skills; ability to deal with time constraints and effectively manage deadlines
  • Strong attention to detail, accuracy and the analytical ability to solve problems
  • Ability to explain and enforce rules, policies and procedures
  • Ability to collaborate; commitment to teamwork
  • Excellent communication and customer service skills
  • Strong proficiency in Excel, Word, HRIS systems required
  • Working knowledge of the benefits and compensation regulatory environment, including ERISA, IRS regulations, Section 125 regulations, COBRA, FMLA, ADA, PPACA and HIPAA


At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com.


Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.