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Benefits Specialist - Associate

The Benefits Administrator is responsible for a variety of benefits-related duties in the US. This role will assist with day-to-day management of U.S. Health & Welfare plans and Retirement Plans, concentrating on benefits administration,401(k),  and wellness.

About the Role

How you will contribute

  • Administers various U.S. employee benefit programs, such as group life, medical, dental, vision, disability, and 401(k).
  • Advises employees on eligibility, plan coverage, completion of forms, process, etc. Makes independent decisions regarding eligibility, participation and plan information. Processes benefit enrollment/changes.
  • Answers questions from all levels of employees, investigates problems and facilitates problem resolution – escalating complex problems to Global Benefits Manager.
  • Complies with the provisions of local, state/province, and Federal programs (i.e., COBRA, HIPAA and ERISA) and supports the data gathering and reporting required for filing of reports with state and federal agencies.
  • Reviews payroll records to ensure that employee deductions are made accurately and collected at reasonable intervals for those who are behind.
  • Provides accurate and timely reporting of information with regards to all benefit plans.
  • Processes accurate information with regards to employees and benefits eligibility.
  • Ensures benefits compliance under the guidelines of the plan design and legal parameters.
  • Contact with vendors at insurance carriers (i.e., medical, dental, vision, life, disability, 401(k) etc.).
  • Other duties as assigned


Your Key Qualifications

  • Bachelor’s degree is required.
  • Experience in a human resources department with benefits administration responsibility, including hands-on administration of respective benefit plans.
  • Good knowledge of company and departmental policies and procedures.
  • Excellent interpersonal skills and ability to support all levels of the organization.
  • Involves frequent contact and a working knowledge of the benefits, policies and procedures.
  • Strong knowledge of various plan benefit offerings and support of employee benefit plans and programs by managing benefit eligibility, enrollment, compliance, communications and vendor management.
  • Must be able to look at difficult situations and resolve accordingly and within the guidelines of legal parameters and benefits plan design.
  • Excellent administrative and organizational skills.

At syncreon - A DP World Company we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon - A DP World Company offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon - A DP World Company 
At syncreon - A DP World Company, we partner with customers, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon to provide specialized logistics, operational excellence and value added solutions in: Fulfillment, eCommerce & Value-Add Solutions, Manufacturing Support & Assembly Services, Export Packing, Transportation Management and Reverse, Repair & Service Parts.

We specialize in the design and operation of supply chain solutions for Automotive, Technology, Consumer Home Products, Industrial, Healthcare & MedTech companies. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities.


Candidates chosen to move forward within the Recruitment Process may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

Nearest Major Market: Detroit

Job Segment: Compensation, Compliance, Payroll, Logistics, HR, Human Resources, Legal, Finance, Operations