Senior Director, Labor Relations - US and Mexico

Are you a seasoned HR leader with a passion for fostering positive workplace environments and driving strategic initiatives? We are seeking a dynamic and experienced Senior Director of Employee Relations to spearhead our labor and employee relations strategy across DP World US/Mex. This is a unique opportunity to make a significant impact on our organization by establishing and executing comprehensive strategies that align with company policies, comply with labor regulations, and drive cultural change.

JOB PURPOSE

The Senior Director Employee Relation will be responsible for establishing and executing on the overall Labor and Employee Relations strategy across DP World US/Mex. The strategy will create a labor and employee relations environment that is consistent with company policy and procedures, complying with labor regulations.

KEY ACCOUNTABILITIES

•Investigative complex HR matters ranging from employee concern, complaints, and disputes to facilitate resolutions.

•Advise HR colleagues on HR matters relating to performance management, family and medical leave, health-related issues and claims of unfair treatment.

•Support workplace complex issues and disciplinary actions including terminations, warnings, and grievances.

•Advise on workforce strategy (reductions, acquisitions, or divestitures).

•Partner with Employment Legal, supporting the development and governance of policies and procedures and execution of complex terminations

Partners with business leaders, senior level HR leaders, and Legal colleagues to develop a employee relations strategy ensuring there is a pro-active approach and process to identify and mitigate potential concerns, as well as enabling the execution of key initiatives in the business.

•As part of the overarching employee relations strategy, this role will lead the development of policies, processes, and key metrics to continually identify and improve the environment.

•Maintains a key leadership role in helping to shape and change the culture across DP World US/Mex through proactive employee engagement and change initiatives.

•Responsible for our Fraud/Ethics line, executing proper investigations, follow-up action plans and reporting to head office.

•Provide strategic guidance on labor-specific issues to Human Resources and operational managers on a range of topics (labor investigations, violation of company labor policies, collective bargaining agreements, etc.)

•Develops a robust labor relations strategy including the preparation and participation in the labor negotiation processes, providing advice on interpretation of collective bargaining agreements, and providing advice on mediating or arbitrating grievances as necessary.

•Discuss issues with union representatives representing management and leading discussions during grievance meetings.

•Develop and provide management labor training as required, for the execution of the strategy.

•Ensure company policies are aligned with cities, states, countries, and the world’s labor laws in sync with industry-specific regulations. In addition, to policy setup, enforcing practices to follow these policies daily is also part of HR compliance.

QUALIFICATIONS, EXPERIENCE AND SKILLS

QUALIFICATIONS

•Bachelor’s degree in human resources, Labor Relations, or a related field. Master’s degree is preferred.

•8-10 years of experiences on similar role as an Employee Relations Specialist, ideally

•Proven experience in conducting HR investigations on workplace issues.

•Strong understanding and knowledge of HR policies and US employment laws

•Collaborate with cross-functional teams on projects on global and regional level.

•Excellent written and verbal communication skills

•Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.

PREFERRED QUALIFICATIONS

•Travel - You are ready to travel up to 40% of the time within the US/Mex

SKILLS 

•Communication - You are an exceptional listener.  You communicate clearly.  You write exceptionally well, and you speak eloquently. You can explain just about anything to anyone.  You’re comfortable on the phone or to groups of people – at any level.  You are incredibly tactful when delivering the facts. You are fluent in both English and Spanish.   

•Problem solving - You enjoy solving problems.  You can analyse data and metrics to get to the root cause and find a solution.  You love taking on difficult challenges and finding creative, innovative solutions.  You don’t get flustered easily.  If you don’t know the answer, you’ll dig until you find it.

•Detail oriented - You pay strong attention to the details as it is one of your core qualities.  As far as you are concerned, anything worth doing is worth doing right, every single time.  You stay focussed and nothing falls through the cracks on your watch.  You look for obstacles before they become a challenge.

•Exceptional critical thinking skills: You can identify gaps in logic and underlying causes of issues; You think on your feet.  You like learning new things, and you can learn quickly. You can find a solution to address resistance.

•Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised. You partner closely with those you engage with and provide support.

•Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude. If a deadline is not able to achieved, you take swift action to alert others and determine a path forward.

•Integrity - You always consider and protect the confidentiality of company information and data.

•Technology - You are highly proficient in the Microsoft Office Suite: Word, Excel, PowerPoint.

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.  

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.